FAQS

This is likely the most common question we get asked! While it's hard to estimate repair cost without full appliance diagnostics, you can find an average repair cost on our "Book Online" page or simply call us at 604 - 472-9382. If you are a commercial organization, When you call us and let us know what type of issues your appliance / food equipment is having, we can offer you an estimate on what the total price may be. We can give you a quote once we inspect the appliance and determine the issue.

When it comes to repair times, it can vary depending on the type of appliance and the specific issue that needs to be addressed. Our experienced technicians work efficiently to diagnose and repair the problem as quickly as possible, but we always prioritize quality workmanship to ensure that the repair is done right the first time. In many cases, we can provide an estimated repair time once our technician has had a chance to assess the appliance.

We have technicians in various locations of Great Vancouver and Lower Mainland as well as in other major cities in Canada. Our team of experienced technicians is always ready to respond to your repair needs promptly, and we make every effort to arrive at your location as soon as possible. In most cases, we can schedule same-day appointments to ensure that your appliances are up and running again in no time. We value your time, and our goal is to minimize any disruptions to your daily routine caused by faulty appliances You can also book an appointment online or call us for your most convenient time to get the repairs, as well as the maintenance.

We are a registered, licensed, and insured company in Vancouver as well as in Canada to offer maintenance and repair services of all types of household appliances. We ensure to hire only the licensed technicians with the best training credentials as well as experience. Our technicians hold Class B gas fitter and CFESA certificates demonstrating their expertise in the industry.

We have various instant communication channels including Online Service Appointment booking and contact us form. You can also contact us at (604) 472-9382 We can get our technical staff to you within an hour if the situation is dire. We will require that you provide the details of your address, or exact location to find you easily.

We provide up to 1 year warranty for work and parts replaced. What does that mean? Well, it means that we provide a warranty for work performed for up to 1 year in case of failures that have absolutely nothing to do with improper use of the appliance, poor care, and in some cases, lack of preventative maintenance. Cosmetic and many electronic parts fail due to improper use; these repairs might not be covered. Also, your manufacturer warranty won't be voided since we have partnerships with the the most popular brands sold in Canada. We register all our technicians with the manufacturers and they get a license to perform repairs and maintenance services.

We offer our Appliance Repair and Food Equipment services in the Greater Vancouver region, including Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, Surrey, White Rock, Coquitlam, Port Coquitlam, Port Moody, Langley, Maple, Ridge, and more. Please visit our "Locations Served" page for a complete list.